Student Experience Committee update for March 2014

Note: we publish Learning Landscapes updates for the University’s Student Experience Committee, Education Committee and Graduate Committee as blog posts instead of traditional committee papers. We aim to publish the updates one week before each meeting, to give students and staff an opportunity to post comments and questions beforehand or afterwards. Please share your comments using the form at the bottom of this post.

The Joseph Banks Laboratories and Minster House

Blue-DNAThe new home for Life Sciences, Pharmacy and Chemistry will open this September. The buildings will provide over 6,000 square metres of new teaching, learning and research space and will transform the learning and research experience for students in these three Schools. The seminar, meeting and social learning spaces in the JBL will also be available to all University students. [more]

More bookable spaces

The new room booking system has been expanded by ICT Services. Students can now book over 200 learning and meeting spaces quickly and easily, with instant confirmation, at http://arba.lincoln.ac.uk/roombooking. Please tell your fellow students!

An inspiring, high-quality campus

A new research report by the Higher Education Design Quality Forum has praised our campus. Estates Matter underlines the importance of university estates for student satisfaction and application decisions, with 76% of students saying that campus facilities are either quite or very important in deciding where to study.

Lincoln’s estate is highlighted in the research alongside those of Cambridge, Nottingham, Loughborough and the Russell Group:

“The highest score +25% in the ‘inspiring‘ category is given by students at Russell Group universities. However this is closely followed by the students in the newest universities such as Lincoln … This pattern was repeated when students were asked to rate the overall design and quality of their estate with the highest scores in the ‘excellent’ categories coming from students in the newest universities and Russell Group.”

“Over a third of students said they had rejected a university due to the quality of their buildings, facilities or physical environment, highlighting the importance of the built environment in higher education. Those students who cited this most prominently were those studying in the East Midlands which contains universities with high quality estates such as Cambridge, Lincoln, Nottingham and Loughborough.”

This is great news, especially considering how much potential we still see for further improvements to the campus and surroundings.

The Atrium – we want your feedback

We are evaluating last summer’s improvements to the Atrium (new learning lounges on every floor, new third floor seminar rooms, quieter flooring and acoustic panels in the Atrium, new coffee bar and tills, draught lobbies, enlarged and upgraded Jackson Lecture Theatre). Please tell us what impact these changes have had on your campus experience using the comments form below, or tweet us @LincolnEstates. Thank you for your feedback – it helps us to plan adjustments and new projects.

Landscaping improvements

We have installed new lighting, cycle hoops and litter bins on the southeast quadrant of the campus. We are also planning many further landscaping improvements, including more secure cycle storage and improvements to the University’s public spaces and waterfronts, as we continue to implement the University’s Campus Masterplan.

Improved wayfinding

Campus-MapWe are improving campus signage and will be updating the David Chiddick Building’s signs in March. Further signage improvements will follow during 2014.

We have also published an updated campus map which includes our newest buildings. [link]

Energy efficiency

We are continuously improving the energy efficiency of your campus. Our refurbishment of Courts 6 – 12 last summer has resulted in a 15% reduction in their electricity consumption. This follows the refurbishment of Courts 13 – 17 in 2012, which reduced their electricity consumption by 23%. Electricity consumption on the whole campus has reduced by 8% since 2007/08, despite the addition of the new AAD Building, Engineering Hub, Enterprise@Lincoln and the Library extension.

Student Village improvements

We’re planning to refurbish Courts 1 – 5 this summer, following the refurbishment of Courts 6 – 17 in 2012 and 2013. The Student Village refurbishment programme will be completed in Summer 2015 when the bathrooms in Courts 13 – 17 will be upgraded.

The Gateway approved

The-Gateway-LincolnThe City Council has granted planning permission for the Gateway, a new 458-bedroom student accommodation development next to the Tritton Road roundabout. This is great news for students, placing more purpose-built accommodation within a stone’s throw of the campus.

Further projects

We are developing many further campus improvement projects for consideration by the University’s Senior Management Team. Students and staff can view the full list of current and proposed projects on the Projects page on the Portal (University account required).

The Estates Support Desk –  your first point of contact for estates issues

The new Estates Support Desk handled over 2,000 requests from students and staff in January and February. If you experience an issue on campus, please contact the Estates Support Desk:

Twitter: @LincolnEstates
Email: estatessupport@lincoln.ac.uk
Online via the Portal
Phone: 01522 886 777

Keep in touch

social_detailPlease share this update with your friends and colleagues. For further updates, follow @LincolnEstates on Twitter and visit the Learning Landscapes website. You can also subscribe to receive Learning Landscapes updates by email using the form on the right-hand side of the Learning Landscapes home page.

We need your feedback on the Atrium

Vis 1

As part of our improvement programme for the campus, we need to engage with students and staff on the building works which took place in the Main Admin Building this summer. Included in these works were:

- new entrances to keep the building warmer
- new seating, flooring and acoustic panels to make the Atrium quieter and more comfortable
- new coffee and till points in the catering unit
- seven new social learning spaces on the first, second and third floors
- three new seminar rooms on the third floor (MB3201 – 3)
- enlargement of the Jackson Lecture Theatre

Please give us your thoughts on any aspects of the above. The results of your feedback will be used to direct future improvements to the building and the rest of the campus.

Click in the comments box below to give us your feedback.

Thanks for taking part!

 

Update for Student Experience Committee

We’re now publishing Learning Landscapes updates for the University’s Education Committee, Graduate Committee and Student Experience Committee in the form of website posts instead of traditional committee papers. This means that the updates can be:

  • Public
  • Interactive
  • Richer, with hyperlinks, images, audio and video as well as text

We’ll aim to publish the updates one week before the relevant meetings, to give students and staff an opportunity to post comments and questions before or after the meetings. Please share your comments using the form at the bottom of this post.


Campus improvement projects

If you missed our full report on this summer’s campus improvements, or would like a reminder, please click here. Here are some updates on progress since the last report:

  • Landscaping – the improvements to Library Square are complete, with new trees, outdoor seating, and an elevated stage for outdoor performances greatly improving this key outdoor space. A new boulevard runs from Library Square through to the Science Centre, improving access to this whole side of the campus. The current phase of landscaping work is now largely complete, and we are planning for further improvements to the outdoor environment. Further information is available on the project page.
  • Joseph Banks Laboratories and Minster House – main construction works are well advanced and are expected to finish on 13 January. The distinctive double-helix cladding is being installed this week on the outside of the Nucleus (pictured below), which will be the social hub of the building. The new home for the Schools of Life Sciences,  Pharmacy and Chemistry will open in Summer 2014. Further information is available on the project page.

JBL south in progress

We are developing a range of new campus improvement projects for consideration. Students and staff can view the full list of current and proposed projects on the Projects page on the Portal (University account required).

Travel survey

On the back of the recent Student and Staff Travel Survey, we are looking to encourage more students and staff to cycle to and from the campus. New cycle parking stands will be installed adjacent to the Engineering Hub as part of the landscaping works. In addition, we are seeking funding for cycle parking at the Sports Centre and David Chiddick Building.

New signage

We are making a number of improvements to campus signage, to facilitate navigation and improve the University’s visibility from key pedestrian, road and rail approaches. As part of this, students and staff may have noticed new energy-efficient LED-illuminated signs around campus; and a complete new set of directional signs within the MHT Building. Further signage improvements will follow during 2014.


New room booking system

The new Room Booking system developed by the ICT Services team was activated in October. Students and staff can now book over 100 learning spaces and meeting rooms in real time with instant confirmation at

http://arba.lincoln.ac.uk/roombooking

Further rooms will be added to the system during 2014.

The ability to book rooms quickly and easily for groupwork and extracurricular activities directly supports the University’s Student as Producer principle.

We will also use data on room popularity, group sizes and usage patterns to inform planning of new facilities.


Cleaning, maintenance and security

The University’s new cleaning, maintenance and security contracts are now up and running, and our new Support Desk fulfilled 2,315 service requests from students and staff in November.

The new contracts are intended to encourage closer collaboration between the University and its service providers. As part of the transition to the new arrangements, we are working with representatives from across the University and Students’ Union to clarify customer needs and service requirements. Students and staff may also have noticed that our engineering maintenance staff, security staff, cleaners, porters and postal staff have new uniforms bearing the University logo. We will share further updates in the New Year.

Library 1.5 student artwork competition

DNA-circular-mapAs part of the Library 1.5 project, we decided to make space for student artwork within the new groupwork area on the ground floor.

Now that the extension is complete, all students are invited to enter a design competition being run by the Library, the SU and the College of Arts.

If the competition goes well, we’ll consider rolling out this approach on other campus development projects.

Read the competition guidelines here, and submit your entry by 16 December. Good luck!

Space utilisation surveys

In the week of Monday 28 October – Friday 1 November, you may notice surveyors taking headcounts in learning and teaching spaces across the Brayford Pool campus.

Why are headcounts needed?

The University needs annual headcounts in order to assess how efficiently it is using its space. Headcounts are compared against timetabled group sizes and physical room capacities in order to identify specific rooms and timetable slots which are well and poorly used, as well as to determine overall efficiency. This process is necessary for academic, financial, operational and environmental reasons:

  • The availability and quality of space for teaching, learning, research and other University activities contribute significantly to the quality of student and staff experiences and outcomes. Space-related costs account for a significant proportion of the University’s annual expenditure. The more space the institution has, the more it must spend on non-discretionary items such as cleaning, maintenance and security, and the less remains for core academic activities and student support. Patterns of space utilisation across the University change constantly. New and expanding programmes, research projects, and staffing establishments all place new demands on University space, while some other activities’ space requirements diminish over time. Accurate, current information on space utilisation enables surplus space to be reallocated in a timely manner to address shortages and minimise waste. Reallocation of existing space can be much quicker than construction of new space, as well as being much less expensive.
  • Space is expensive to construct, maintain and service. After payroll, space accounts for the largest share of University expenditure. The cost of space varies from building to building and from space to space. The major cost components include energy, maintenance, estate management, rent and rates, security and porterage, cleaning, insurance, end-of-life replacement and opportunity costs (financial returns foregone on alternate use of space or investment of capital employed in space). Some of these costs are variable and depend on the level of space utilisation, while others are fixed and accrue regardless of utilisation. However, even the fixed costs can be influenced through long-term decision-making about the estate.
  • Space also contributes significantly to the University’s total environmental impact. It is environmentally costly to construct new buildings, to operate them, and to dispose of and replace them at the end of their useful lifespan. The University has a responsibility to minimise its environmental impact. Ensuring that University space is well utilised, as well as design and operated to be as energy-efficient as possible, plays a significant part in this.
  • High levels of space utilisation enable a compact estate, and compactness enables higher quality through concentrated investment in the design and maintenance of each space. A compact estate also reduces travel distances for students and staff. Accurate headcounts enable optimisation of space design and management, not only in terms of sizing, layout and furnishing, but also in the provision of heating, ventilation and cooling; ICT; lighting controls; and the provison of building-wide services such as breakout spaces, catering, retail and toilet facilities.

How will the data be used?

Survey data is used in combination with anonymised quantitative and qualitative data from a range of other University sources, including student numbers, room timetables, computer activity records, the space database, the finance system, National Student Survey returns, and discussions with academic and support service colleagues, to generate a rich picture of space utilisation.

In decision-making contexts, space utilisation information is always used in combination with other academic, operational and financial factors, whether targeting capital investment; reallocating space between activities or users; or planning for the construction or refurbishment of buildings.

Headcounts will not be analysed at the level of individual events or subjects, and no personal data will be gathered. Headcounts will be analysed by room, by room type, by building, and by time slot.

What does this mean for you?

To minimise disruption, we have asked the surveyors to work as discreetly as possible. They will enter classrooms only when necessary, without knocking, and will speak only if spoken to. They will simply count all people in the room and then leave. The surveyors are employed by Quantarc, and will wear visible photo ID badges at all times.

Students and staff are asked to simply ignore the surveyors, who have been briefed to expect this treatment and will not be offended!

If you have any questions or concerns about the survey process, please email Sam Williams (sawilliams@lincoln.ac.uk) in Estates & Commercial Facilities.

Update for Student Experience Committee

This year, we’re publishing Learning Landscapes updates for the University’s Education Committee, Graduate Committee and Student Experience Committee in the form of website posts instead of traditional committee papers. This means that the updates can be:

  • Public
  • Interactive
  • Richer, with hyperlinks, images, audio and video as well as text

We’ll aim to publish the updates one week before the relevant meetings, to give students and staff an opportunity to post comments and questions before or after the meetings. You might have feedback on a completed or proposed project; a question for the Learning Landscapes team; or an idea for a future project. Please share your comments using the form at the bottom of this post.

Continue reading

Update for Graduate Committee

This year, we’re publishing Learning Landscapes updates for the University’s Education Committee, Graduate Committee and Student Experience Committee in the form of website posts instead of traditional committee papers. This means that the updates can be:

  • Public
  • Interactive
  • Richer, with hyperlinks, images, audio and video as well as text

We’ll aim to publish the updates one week before the relevant meetings, to give students and staff an opportunity to post comments and questions before or after the meetings. You might have feedback on a completed or proposed project; a question for the Learning Landscapes team; or an idea for a future project. Please share your comments using the form at the bottom of this post.

Continue reading

Find your room

Campus Map 2013Welcome (back) to campus, new and returning students and staff!

We know it can be tricky finding rooms in your first couple of weeks, so here’s a quick guide you can bookmark on your phone / laptop. You might also like to download our campus map for reference.

Top tip: if you haven’t been to a room before, we strongly recommend you locate it a day or two in advance, to avoid stress.

Continue reading